How smart customer discovery can help your business to thrive
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It's tough to find certainty amid the chaos of building and growing your business
We can help you swap out the guesswork for more confidence and belief, via customer discovery
Our approach to Customer Discovery provides the fresh insight you need to steer your business towards growth
At the same time, building up your Customer IQTM
Whether you’re B2B, B2C, D2C
What our customers say:
"Gideon was a delight to work with.
He went above and beyond and held our hand through the whole process"
"We had a very positive experience with Customer IQ. They really took time to understand the brief and audience and then delivered a methodology that met our objectives and budget. We were also impressed with the level of dedication to deliver a a reporting that brought actionable insights for our business"
"Genuinely brilliant insight. No flannel! Highly recommend"
"Fantastic service. Gideon was flexible, highly responsive and incredibly knowledgeable. The data that we've gathered thanks to Customer IQ will inform our product roadmap and marketing efforts. Time and money well spent. Thank you!
"Customer IQ provided a very thorough, detailed and enlightening customer research which has ultimately been invaluable to our business. It was an absolute pleasure to work with the team and highly recommend them. A massive thanks"
"I called Gideon late one evening with an urgent brief that needed a response within a very tight timeline. He was brilliant – not only suggesting what we needed but being flexible and responsive during the days that followed; delivering it on time and very effectively. I really appreciated his rigour, his can-do attitude and the result!"
From the first minute Gideon was more of a partner than a supplier. He took time to understand the nuances of the brief and after that the work was completed rapidly and to a high standard. His enthusiasm was always there throughout the process. I'd highly recommend Gideon to anyone.
How likely would you be to recommend Customer IQ to a colleague, friend or associate?
"Very likely" to recommend (tracking since Nov 22)
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For founders, startups and organisations looking to scale, we offer:
1st class Customer Discovery
Impactful customer research to uncover hidden gems. The right customer insight for your specific business challenges to reduce the guess-work and fuel growth
A smart approach
Using the research right tool for the job and leveraging the latest technology to deliver projects for business and budgets of all sizes
A trusted partner
Overseen by a founder with 25 years of experience in the customer research and insight industry
Done for you. You fully outsource your customer discovery work to us. We manage the whole process for you with our tried and trusted methods and help you integrate fresh insights into your business
Done with you. We provide a set amount of consultancy time to work with you. Together, we, manage and oversee your customer discovery work to make sure you deliver it to a high standard and on time
Done by you. We provide the training materials and resources you need to bring more rigour to your customer discovery work and therefore more confidence in deploying it into your business