Find the calm, amid the chaos
Break away from guesswork with game-changing customer intelligence
Or what we refer to as Customer IQTM
With our approach to Customer Discovery, we provide the fresh insight you need to unlock potential growth
For founders, startups and organisations looking to scale, we offer:
1st class Customer Discovery
Intelligent customer research to uncover hidden gems. The right customer insight for your specific business challenges to reduce the guess-work and fuel growth
An intelligent approach
Leveraging the latest technology and techniques to understand your target customers and deliver projects for business and budgets of all sizes
A smarter partner
Overseen by a founder with 25 years of experience in the customer research and insight industry
What our customers say:
"Gideon was a delight to work with.
He went above and beyond and held our hand through the whole process"
He went above and beyond and held our hand through the whole process"
FounderFintech
"We had a very positive experience with Customer IQ. They really took time to understand the brief and audience and then delivered a methodology that met our objectives and budget. We were also impressed with the level of dedication to deliver a a reporting that brought actionable insights for our business"
FounderE-commerce
"Genuinely brilliant insight.
No flannel!
Highly recommend"
No flannel!
Highly recommend"
FounderCreative Agency
"On the times we've worked with Gideon, it's felt like he's part of the team. Professional, knowledgeable and very good at working to deadlines, we had an excellent experience of working with him"
Account DirectorPR
"For us, Gideon is an extension of our team. When we need his help, he's able to deliver high quality work within very short timeframes. His enthusiasm, understanding and experience always shines through. I am very happy to recommend him"
Commerical DirectorMedia / Lifestyle
"I called Gideon late one evening with an urgent brief that needed a response within a very tight timeline. He was brilliant – not only suggesting what we needed but being flexible and responsive during the days that followed; delivering it on time and very effectively. I really appreciated his rigour, his can-do attitude and the result!"
CEOMedia
From the first minute Gideon was more of a partner than a supplier. He took time to understand the nuances of the brief and after that the work was completed rapidly and to a high standard. His enthusiasm was always there throughout the process. I'd highly recommend Gideon to anyone.
ConsultantStartups
How likely would you be to recommend Customer IQ to a colleague, friend or associate?
"Very likely" to recommend (tracking since Nov 22)
0
%
How we work:
Done for you
You fully outsource your customer discovery work to us. We manage the whole process for you with our tried and trusted methods and help you integrate fresh insights into your business
Done with you
We provide a set amount of consultancy time to work with you. Together, we, manage and oversee your customer discovery work to make sure you deliver it to a high standard and on time
Done by you
We provide the training materials and resources you need to bring more rigour to your customer discovery work and therefore more confidence in deploying it into your business
Your questions answered:
Read more blog posts by visiting our blog page.Â
Meet the founder:
Gideon Barker
An Insight Director with 25 years of experience in the research industry
FOUNDER