RESOURCES

A collection of resources for clients and their teams

This page will be regularly updated with a range of resources to help you further your customer research and insight work.

Use the buttons below to skip to an area relevant to you, or scroll down the page to browse what’s available.

Get your questions answered

We know you have lots of questions about the process of research and insight generation. You might think they’re silly questions, something you ought to know?

Well, there’s no such thing as a silly question. So here’s your chance to get ANY question answered that relates to research.

Type your question in the box, drop in your email, and you’ll receive a personalised response as quick as we can send it.

Or, if you’re on your phone, send a message via the WhatsApp button in the bottom right corner.

Newsletter

NEWSLETTER

5 Things

Our regular newsletter ‘5 Things’ is a curation of articles, posts, events, people and organisations. All content is aimed at providing value to business founders and their teams.

 

Click on the screenshot below to visit the 5 Things archive.

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Webinars

Webinar recordings are available on our YouTube channel.

 

Below are a selection of our most recent webinars. If you would like any of these presented to your team, please get in touch. 

Tools

These tools are either free, have a free plan that gives you a certain level of access or functionality or one or two might now only offer a free trial. Click on the logo to visit the site.

Audience insights

Trends

Data collection

Templates

These templates may be useful to you when you’re embarking on your own research, or when you are thinking about buying research.

#BetterBriefs research brief

In line with the better briefs campaign, we've developed our version of a better research brief

Questionnaire template

Get your survey writing off on the right foot by using our google docs template

Interview guide template

The first few minutes of a research interview are vital in building trust and rapport - our template guides you through