Customer IQ (formerly Profundo Research & Insight) was born in 2010 and has evolved from a contractor / freelancer business through to a specialist consultancy offering customer research and insight. 

We work with smart business leaders who are looking to grow, to scale and to develop their offer with the help of customer insight. 

Our mission is simple: to help more of you succeed. 

Success is not easy. The playing field is not even, the competition often has the scale and the might. 

But by following a customer-first approach to developing a business, success is most definitely possible. 

We value honesty, integrity and independence of thought.

We would love to hear more about your business and your success to date. 

Why not get in touch to set up a call?