Process

The full process from idea to finished report...

1] BROWSE THROUGH OUR REPORT IDEAS

Browse through the ideas we’ve come up with that we think would make great Customer Discovery reports

You’ll see a range of ideas and you can filter on tags that are relevant to your organisation

Have an idea you’d like to add? Great, email us with the details.

2] SUPPORT THE IDEAS YOU LIKE 

See some ideas you really like? 

Why not support them?

Supporting an idea will help it progress to the next stage of the process

You can support ideas by adding them to your basket and completing check-out (supporting an idea costs nothing)

3] EARLY BIRDS CAN PRE-PURCHASE

When an idea has been supported 10+ times, it progresses to the pre-purchase stage

We’ll get in touch to discuss full details on scope and method and get your input

Are you in? Then you can buy the report at a special early-bird price

4] RECEIVE YOUR REPORT

Once we have a pre-purchase commitment from 5+ customers, the report moves into full production 

We will carry out the work and deliver it to you within approx. 4 working weeks 

We will provide a pdf report, a slide deck and online presentation to your team

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